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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shan King

July 12, 2024

5  out of  5 rating by Shan King
"I have nothing but amazing things to say about the fantastic customer service I received from Darian. The initiative that Darian took to help make my transition down to Jacksonville was unparalleled. This is truly a fantastic team and I will definitely recommend to my family, friends and colleagues."
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Erin

July 11, 2024

5  out of  5 rating by Erin
"I’ve been with this agency for 34 years! Always had great service anytime I had to make contact. Deborah has been going above and beyond for years with my ever changing needs. I couldn’t be more satisfied and I highly recommend."
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Allison Steelman

July 10, 2024

5  out of  5 rating by Allison Steelman
"I highly recommend State Farm and Deborah.” “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time.” “I was completely impressed with their professionalism and customer service.” Deborah is wonderful!"
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kirk juhasz

July 10, 2024

5  out of  5 rating by kirk juhasz
"Deb provided an auto quote and an umbrella coverage option. She was thorough and detailed oriented. Highly recommend!"
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John Addis

July 8, 2024

5  out of  5 rating by John Addis
"Been great to me for years! Friendly service and staff"
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Katherine Stehl

July 8, 2024

5  out of  5 rating by Katherine Stehl
"Deb is not only dedicated but extremely professional and fast. She provided answers to all my questions and made me feel confident that I chose the right insurance company! Thank you Deb! You truly go above and beyond!!!"
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Patrick Malloy

July 8, 2024

5  out of  5 rating by Patrick Malloy
"I contacted the office with a few questions about vehicle insurance. I spoke with Deborah Knapp Addis, Deborah was very knowledgeable about vehicle coverage and addressed each of my questions and added valuable information on aspects that I had not considered. Deborah was extremely knowledgeable, friendly, and actually cared about me as a potential client. Customer care of this level is very difficult to find today. Thank you Deborah for all your help."
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Kaleb Boyd

July 5, 2024

5  out of  5 rating by Kaleb Boyd
"I spoke with a Darian Bryant & couldn't be happier with my experience. Answered all my questions and was very polite."
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Shean Bryant

July 4, 2024

5  out of  5 rating by Shean Bryant
"Darian is very helpful letting me know what I did or did not need definitely recommend."
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malofrickaa

July 4, 2024

5  out of  5 rating by malofrickaa
"Darian was great. Helped me with a quote. Really Recommend! 5 STARS !!!"
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DK Hoe

July 2, 2024

5  out of  5 rating by DK Hoe
"Darian was kind, professional and helped assist me with all of my needs and I highly recommend her to my family and friends. Thank you"
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Adam

June 7, 2024

5  out of  5 rating by Adam
"Darian was polite and very professional getting me a quote on my automobile. Just became a very satisfied customer!!"
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John Rockwell

May 15, 2024

5  out of  5 rating by John Rockwell
"Got me boat insurance where no one else could."
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CLAY NEWTON

March 4, 2024

5  out of  5 rating by CLAY NEWTON
"Deborah is Awesome !!!! And supporting staff is as well !Thank you all !!!"
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Tracy Nichols

February 26, 2024

5  out of  5 rating by Tracy Nichols
"Darian and Deborah took the time to get me better coverage for auto and home than I previously had! They are very friendly professionals who know their stuff! Mahalo ladies"
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1000 Julys

February 24, 2024

5  out of  5 rating by 1000 Julys
"Parvez and Darian were very helpful to ensure my odometer reading was properly sent to Drive Safe & Save so that I would receive my discount when their servers were down this week. I have been a customer of Parvez’s firm for many years. He and his staff are always very friendly, helpful, and professional. Thank you, Parvez, Darian, Deborah, and team!"
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Robin Kiely

February 12, 2024

5  out of  5 rating by Robin Kiely
"I just finished talking with Bill in the Jacksonville, FL office. He was very easy to talk to and answered all of my questions. I highly recommend Bill, with State Farm."
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Rico Mouchette

December 6, 2023

5  out of  5 rating by Rico Mouchette
"Darian bryant helped me with a quote it was a great experience great customer service I'd reccomend her anytime thank you so much."
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Orlando Torres

December 6, 2023

5  out of  5 rating by Orlando Torres
"I have been with State Farm for over 10 years and this office is the best, Deborah has always helped me and answered all my questions, she is very knowledge very professional and very polite. This is the best insurance I've ever had and this office is without a doubt the best one I have ever had the pleasure to work with. Keep up the good work, you guys are great."
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Keifer Christian

November 27, 2023

5  out of  5 rating by Keifer Christian
"This location is outstanding, the representative; Darian, is well mannered and respectful and helped me review policies for auto."
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Juliette Fardulis

October 24, 2023

5  out of  5 rating by Juliette Fardulis
"William (Bill) Boyd was an excellent communicator, great at following up and helping us obtain insurance. Thank you for a 5 Star experience!"
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Jared Sirmans

October 23, 2023

5  out of  5 rating by Jared Sirmans
"I have had very positive experiences with this agent/office. Communication is very timely and helpful."
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angellena sanchez

October 1, 2023

5  out of  5 rating by angellena sanchez
"Mr. William Boyd is awesome! He was able to us great coverages at a great rate! Very professional and charismatic. Not only our cars but renters and life too, we feel much more secure than we did before we talked to him. Go talk to William:)"
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William B

September 27, 2023

5  out of  5 rating by William B
"Ms. Deb is the best. Everyone should come visit. Bill is ok too"
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Octopus Squid Ink

August 30, 2023

5  out of  5 rating by Octopus Squid Ink
"I’ve had State Farm for a few years, and didn’t think much of it. My old location had poor service and communication. Then I moved to the Jacksonville area and wanted to have a near by agent. That’s where this location comes in. This agency, in specific, my agent Bill has been outstanding. Not only did he address all of my previous issues, he has provided peace of mind. Which is the whole point of insurance in the first place. 5/5 communication, 5/5 knowledge, 5/5 attentive. 5/5 service. And to think that I was considering switching to the other guys because of my experience with my previous agency."