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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of W H

W H

January 21, 2026

5  out of  5
rating by W H
"Amber Martin is one of the best insurance agents I've ever worked with. She responds quickly, provides clear guidance, and makes every process, from quotes to policy changes, easy and efficient. Her attention to detail anf dedication to her clients truly sets her apart. I highly recommend Amber for all your insurance needs!"
We responded:
"Thank you, W H, for your fantastic feedback! I'm delighted to hear that Amber has been so helpful and efficient in assisting you with your insurance needs. Her dedication and attention to detail are indeed remarkable. If you ever need anything else, feel free to reach out!"
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Francisca Pierre Louis

October 6, 2025

1  out of  5
rating by Francisca Pierre Louis
"I have been with this insurance office since 2008, carrying multiple auto policies and a homeowner’s policy, and my family has trusted this same office for over 20 years. Never once have I been treated with such disrespect as I was today.
I called because I needed an explanation about my insurance; something Darian herself was clearly confused about. Instead of providing clarity, she became impatient, raised her voice, and then hung up on me. That is unacceptable, unprofessional, and completely disrespectful to a loyal client of many years.
When Deborah was there, I was always treated with courtesy, patience, and professionalism. Today’s experience with Darian was the complete opposite. For an agent to get angry simply because a customer is asking for an explanation shows she should not be in this position.
After two decades of loyalty, I am extremely disappointed and questioning whether to continue doing business with this office.

10/06/25
Nowhere in my review did I say that Darian was helpful — in fact, she was confused, rude, impatient, and hung up on me while I was trying to get clarity about my own insurance policy. That is completely unacceptable, especially coming from someone who is supposed to represent your office. Let’s be clear; this situation was not about an outcome I didn’t like, it was about the disrespectful way I was treated as a loyal customer who has been with your office since 2008 and holds multiple policies. Both Brittany and Ms. Deborah has always handled my concerns with respect, patience, and professionalism, something Darian clearly lacks. Darian’s behavior is a downgrade to your office’s standard of service, and if not addressed properly, it will continue to drive long-time clients like myself away. I hope you take this seriously before it’s too late, because your team’s reputation was built on excellent service not on dismissive attitudes and poor communication."
We responded:
"Thank you for sharing your feedback. We value your long-standing relationship with our office and take all concerns seriously. Our goal is always to provide clear, detailed information for every question. As you noted, Darian provided a full explanation, and we brought in a State Farm corporate employee to ensure all your questions were thoroughly answered. While we understand the outcome may not have been what you hoped for, we are confident that we acted with the courtesy and professionalism you deserve. We are always learning and appreciate the opportunity to improve."
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Joseph Dickinson

September 24, 2025

5  out of  5
rating by Joseph Dickinson
"I worked with Amber to try and reduce my monthly auto insurance cost. She ended up upgrading my insurance plan as well as reducing my overall costs! Very pleased with the results."
We responded:
"Thank you, Joseph! I'm happy to hear that Amber was able to assist you in upgrading your plan while also reducing your costs. We always aim to provide the best service possible. If you have any more questions or need further assistance, feel free to reach out!"
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WR Spicer

July 18, 2025

5  out of  5
rating by WR Spicer
"I'm an older person and get frustrated with a lot of today's phone and computer technology. Darian, just made it all go away. She is the type of person all us older folks hope we meet when we make a call for information, especially something as complex as "Insurance". The Sahotra Agency and certainly State Farm should be very thankful that she represents them."
We responded:
"Thank you so much for your kind words! We’re incredibly lucky to have Darian on our team—she truly has a gift for making things easier and more comfortable, especially when it comes to navigating insurance. Your feedback means a lot, and we’re so glad she was able to provide the support you needed. We’ll be sure to pass along your appreciation!"
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Antonella Pestana

June 28, 2025

5  out of  5
rating by Antonella Pestana
"I just moved back into town so I called to get some help with insurance information. I spoke with Sherri and she was so knowledgeable and friendly which made this such an enjoyable experience! I definitely look forward to working with her more and would absolutely recommend!"
We responded:
"Thank you for your review, Antonella! I'm delighted to hear that Sherri was able to assist you with her knowledge and friendliness. We're excited to continue working with you and appreciate your recommendation. If you need anything else, feel free to reach out!"
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Ninos Khanania

June 27, 2025

5  out of  5
rating by Ninos Khanania
"Sheri was amazing helping me add motorcycle insurance to my policy. She helped update my current policy to provide my additional savings. The Staff is always helpful, courteous, knowledgeable and friendly at this location. Highly recommend."
We responded:
"Thank you, Ninos! I'm happy to hear that Sheri was able to assist you with adding insurance and updating your policy. Our team takes pride in being helpful and knowledgeable, and it's wonderful to know you had a positive experience. We appreciate your recommendation! Let us know if there's anything else we can do for you."
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CLAY NEWTON

June 27, 2025

5  out of  5
rating by CLAY NEWTON
"Sherri was very helpful and answered all of our questions and concerns! She is the best"
We responded:
"Thank you, Clay! I'm happy to hear that Sherri was able to assist you effectively and address all your questions and concerns. We appreciate your feedback and are grateful to have Sherri on our team. If there's anything else we can do for you, just let us know!"
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Cynthia Rogers

June 26, 2025

5  out of  5
rating by Cynthia Rogers
"Love the help I received changing today. I have been with Parvez for 25 plus years and always have received excellent service. Sheri was awesome, very personable, very perfessional and updated my information right on the spot. She is a great asset to the company.

Cynthia R."
We responded:
"Thank you, Cynthia, for your wonderful feedback! I'm happy to hear that Sheri provided you with such excellent service. We truly value your loyalty over the past 25 years and are grateful to have you with us. If you ever need anything else, feel free to reach out!"
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Jessica Watkins-May

June 19, 2025

5  out of  5
rating by Jessica Watkins-May
"Darian was SO SWEET and incredibly patient, knowledgeable, and reassuring when I came in with years of frustration with other companies and other agents, along with a whole lot of financial insecurity, abd she helped me to resolve everything she possibly could. I couldn't be more grateful for her patient education and thorough support. The move back to this agent's office from Wellington Hawkins' office was such a godsend. Every bit of praise I can express for this team is the mirror opposite of every complaint I can make for the Hawkins office. Darian is respectful and compassionate and I'm grateful we came in to speak face to face. Thank you!"
We responded:
"Thank you, Jessica, for sharing your experience! I'm so happy to hear that Darian was able to provide the support and reassurance you needed. It's wonderful to know that our team's efforts made a positive difference for you. We’re always here to help with any future needs or questions!"
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Activity Director

June 6, 2025

5  out of  5
rating by Activity Director
"Sherri was incredibly helpful and informative throughout the entire process. She took the time to answer all my questions and made sure I fully understood my options. Her professionalism and friendly attitude made everything easy and stress-free. Highly recommend working with her!"
We responded:
"Thank you! I'm happy to hear that Sherri provided such helpful and informative service. Her professionalism and friendly approach are truly valued in our office. If you have any more questions or need assistance in the future, feel free to reach out!"
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Raven Mott

May 30, 2025

5  out of  5
rating by Raven Mott
"Darian was super helpful in assisting me with finding the right insurance policy for my car. Very friendly and willing to answer all my questions!"
We responded:
"Thank you, Raven! I'm happy to hear that Darian was able to assist you with finding the right insurance policy. We always aim to provide friendly and informative service. If you have any more questions or need further assistance, feel free to reach out!"
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Jason French

May 25, 2025

5  out of  5
rating by Jason French
"Darian was absolutely incredible to work with! She was knowledgeable, patient, and genuinely cared about helping me find the best coverage. She made the entire process simple and stress-free. It’s rare to come across someone so professional and personable. Thank you, Darian, for outstanding service!"
We responded:
"Thank you, Jason, for sharing your experience! I'm glad to hear that Darian was able to assist you with such professionalism and care. It's wonderful to know she made the process easy and stress-free for you. If you have any more questions or need further assistance, feel free to reach out to our office."
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Kim Mal

May 21, 2025

5  out of  5
rating by Kim Mal
"Sherri was amazing! She walked me through everything. Thank you so much"
We responded:
"Thank you for your kind words, Kim! We're so pleased our team could guide you through the process with care and clarity. Helping customers feel informed is always our priority, and we appreciate you taking the time to share your experience. Wishing you confidence in your coverage decisions!"
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LA Bradshaw

May 20, 2025

5  out of  5
rating by LA Bradshaw
"I received an email from the compote office that I did not understand. After calling the corporate office and still not gaining any clarity, I called my local agent. My local agent's staff was very helpful and immediately resolved the issue."
We responded:
"Thank you, LA Bradshaw, for sharing your experience! I'm glad to hear that our team was able to assist you promptly and resolve the issue. Your satisfaction is important to us, and we're always here to help with any questions or concerns. Feel free to reach out anytime!"
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Empathic Aries

May 13, 2025

5  out of  5
rating by Empathic Aries
"Hi! Working with Sherri in your office was such a pleasure. She was very helpful with my questions and smiled a lot! Thank you!"
We responded:
"I'm happy to hear about your positive experience with Sherri! Her helpfulness and friendly demeanor are truly valued in our office. Thank you for sharing your feedback. If you have any more questions or need assistance, feel free to reach out anytime!"
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Patricia Buehner

May 7, 2025

5  out of  5
rating by Patricia Buehner
"Spoke with Sherri. She is very knowledgeable and answered all of my questions. She is professional and polite."
We responded:
"Thank you, Patricia, for sharing your experience! I'm happy to know that Sherri was able to assist you with her knowledge and professionalism. It's great to have her as part of our team. If you have any more questions or need further assistance, feel free to reach out."
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kat villani

May 7, 2025

5  out of  5
rating by kat villani
"Sherri Santiago was kind and Courteous, she is very professional and has answered all my questions"
We responded:
"Thank you, Kat, for sharing your experience! I'm happy to hear that Sherri was able to assist you with professionalism and kindness. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Brooklyn Santiago

May 6, 2025

5  out of  5
rating by Brooklyn Santiago
"Sherri was wonderful when I spoke with her and was very knowledgeable when I asked about switching my policy from another insurance company. She informed me of the best options and was very honest about the best coverage for me."
We responded:
"Thank you, Brooklyn, for sharing your experience! I'm happy to hear that Sherri was able to assist you with her knowledge and honesty regarding your policy options. It's great to know she provided the most effective coverage advice for your needs."
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John Sage

April 25, 2025

5  out of  5
rating by John Sage
"Sherri was absolutely amazing and professional! She was very informative and helped me quickly with everything I needed. Will be referring all my friends and family because of her! Thank you Sherri!!"
We responded:
"Thank you, John! I'm delighted to hear about your positive experience with Sherri. Her professionalism and informative approach truly make a difference. We appreciate your referrals and are here for any future needs or questions you may have."
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Elzabeth Day

April 23, 2025

5  out of  5
rating by Elzabeth Day
"I am thinking of moving to Florida and I spoke with Sherri and she was awesome!! She walked me through all the coverages and differences between Fl and TN!! I appreciated her so much!"
We responded:
"Thank you, Elizabeth! I'm so happy to hear that Sherri was able to assist you with understanding the coverages and differences between Florida and Tennessee. We truly appreciate your kind words and are here to help with any further questions or needs you may have. Safe travels with your move to Florida!"
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Holly Sarama

April 11, 2025

5  out of  5
rating by Holly Sarama
"Sherri is truly outstanding! From the moment you start working with her, it’s clear how knowledgeable and passionate she is about what she does. She explains everything in such a clear, informative way that makes even the most complex topics easy to understand. You never feel rushed—she takes the time to make sure all your questions are answered and that you feel confident moving forward. On top of that, she’s warm, professional, and incredibly supportive. If you’re looking for someone who’s both informative and genuinely cares, Sherri is the one you want on your side!"
We responded:
"Thank you so much, Holly, for sharing your experience! I'm delighted to know that Sherri has made such a positive impact with her knowledge and passion. It's wonderful to hear that she takes the time to ensure everything is clear and that you feel supported throughout the process. Your kind words about her professionalism and warmth are truly appreciated. If you have any more questions or need further assistance, please feel free to reach out."
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Millisa Bodkin

April 3, 2025

5  out of  5
rating by Millisa Bodkin
"If I could give a 10 star review I would….Sherri was so helpful and knowledgeable, great customer service!"
We responded:
"Thank you so much, Millisa! I'm really happy to hear that Sherri provided such helpful and knowledgeable service. Your kind words about our customer service mean a lot to us."
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Misty Carter

March 28, 2025

5  out of  5
rating by Misty Carter
"Sherri is hands down one of the best! She answered all my questions and is very knowledgeable."
We responded:
"Thank you, Misty, for sharing your experience! I'm happy to hear that Sherri was able to assist you with her expertise and answer all your questions. Our team is here to help, so feel free to reach out for any future needs!"
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REES STRICKLAND

March 25, 2025

5  out of  5
rating by REES STRICKLAND
"Sherri was very informative with explaining my coverages to me. She explained to me why it is beneficial for me to increase my coverages. She answered all the questions I had. I highly recommend this agency."
We responded:
"Thank you, Rees, for sharing your experience! I'm happy to hear that Sherri was able to provide you with detailed explanations about your coverages and address all your questions. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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David Smith

March 24, 2025

5  out of  5
rating by David Smith
"Sherrie is the best when you're in need of a hand. She always comes through! Highly recommend!"
We responded:
"Thank you, David, for your wonderful feedback! I'm delighted to hear that Sherrie has been such a great help to you. We truly appreciate your recommendation."